These instructions are specific to iPhone. Android instructions coming soon!
You can view your transaction history from within the app!
- Open the app and log in
- Tap the Settings gearbox button in the upper right-hand corner
- Select Transaction History
- Tap on an entry to view the details of your transaction
Additionally, after every purchase you make with the app, you'll receive a receipt from LevelUp. You'll see the location visited, amount spent, and any credit that was applied.
If you don't recognize a particular transaction, please send an e-mail to firstname.lastname@example.org from the address that is linked to your The Java House account. We'll need the following information to help secure your account:
- date, amount, and location of unauthorized charge
- best phone number to reach you with other questions
We'll contact you ASAP to get everything taken care of!